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If you do not have enough funds in your ShopeePay wallet, the option to use ShopeePay will not be available. You will be restricted from making the following transactions. Here are some examples:

1. Pay for your orders on Shopee via ShopeePay.
2. Pay your selected billers on the due date.
3. Use scan to pay via ShopeePay at partner merchant stores for your offline transaction.
4. Send money from your ShopeePay wallet to your friend.

Cash in your ShopeePay balance before making another payment attempt. If you’re trying to make a payment for an order on Shopee, you can also choose another payment method.